State Farm® Insurance Agent Doug Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley walker
September 2, 2026
5
out of
5
rating by Ashley walker
"Justin was such a pleasure to work with. If it wasn’t for Justin I wouldn’t be a State Farm customer just because previous experience with another location. Quote was accurate to what I received via email because calling in. No time was wasted , he got straight to the point no games and no haggling. Had my best interest at heart. Thank you Justin!!!"
We responded:
"Thank you, Ashley! I'm really happy to hear that Justin made such a positive impact on your experience with us. It's great to know he provided you with accurate information and efficient service. We're glad to have you as part of our State Farm family. Let us know if we can help with anything else!"
Leslie Santiago
August 14, 2026
5
out of
5
rating by Leslie Santiago
"Excelente servicio al cliente francis fue muy amable y me ayudó perfectamente gracias"
We responded:
"¡Gracias por tu reseña, Leslie! Me alegra saber que Francis te brindó un excelente servicio y te ayudó con lo que necesitabas. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
YUSUF ACIKGOZ
August 10, 2026
5
out of
5
rating by YUSUF ACIKGOZ
"Jack was very helpful and friendly"
We responded:
"Yusuf, thank you for taking the time to leave us a review! I'm glad to hear you found the assistance helpful and friendly. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
Mark Hedrick
August 7, 2026
5
out of
5
rating by Mark Hedrick
"Emil was an absolute pleasure to work with! He answered all of my questions and was able to walk me through the process of updating and switching my homeowners insurance. He made the process simple and easy. Looking forward to working with him in the future!"
We responded:
"Hello Mark,
Thank you so much for taking the time and leaving such a wonderful review for Emil. I agree. He really is amazing to work with.You're not the only one that says that. Please don't forget to follow up with him for life insurance. "
Shirley Connelly
July 28, 2026
5
out of
5
rating by Shirley Connelly
"We got a much better deal on our insurance, and an even better discount for having both auto and homeowners insurance now through Syate Farm. Everyone we spoke to was very helpful and courteous, even through several calls back to make policy amendments and change payment options. A special shout out to Jack K. for his patience and personal attention. He is a great asset to this business and made us feel confident that our coverage is exactly what we need."
We responded:
"Shirley, thank you for taking the time to leave us a review! I'm glad you found a better deal with us and appreciated the discounts for bundling your insurance. It's great to know our team was helpful and courteous throughout your calls and policy changes. We're here to help if you need anything else!"
Mary Ellen Kingston
July 9, 2026
5
out of
5
rating by Mary Ellen Kingston
"Jack made the process quick and worked hard to save me money as well."
We responded:
"Hi Mary Ellen, thank you! I'm happy to hear that Jack was able to make the process quick and help you save. We appreciate your support!"
Saly Cruz
July 1, 2026
5
out of
5
rating by Saly Cruz
"Justin Mendez was great , friendly and has great customer service , made the process of insuring our jetski an easy one , always communicating either email or calling us , got us a great quote and was always on top of things , thank you for your patience , knowledge and your humor , Statefarm is lucky to have you."
We responded:
"Thank you, Saly! I'm glad Justin provided you with excellent service and kept you informed throughout the process. It's wonderful to hear you felt well taken care of. We're lucky to have him on our team too. Don't hesitate to reach out if you need anything!"
Samantha McQueen
June 26, 2026
5
out of
5
rating by Samantha McQueen
"Jack was such a sweetheart! He made the entire process quick and easy, and saved me over a $100 on my car insurance :) I’m so appreciative of the help!"
We responded:
"Samantha, thank you for taking the time to leave us a review! I'm glad the process was smooth and that you were able to save on your insurance. We appreciate your support and are here if you need anything else!"
Jenny Murcia
June 24, 2026
5
out of
5
rating by Jenny Murcia
"Justin helped me out big time, thank you so much for all the information as well"
We responded:
"Jenny, thank you for taking the time to leave us a review! I'm happy to hear that Justin was able to provide you with the information you needed. We're here to help with anything else you might need!"
Zeba Khan
June 21, 2026
5
out of
5
rating by Zeba Khan
"Emil is a great insurance agent. He was very clear and professional."
We responded:
"Thank you, Zeba! I'm happy to hear that Emil provided you with clear and professional service. We always strive to offer the best support possible. We appreciate your support!"
fab415 st
June 10, 2026
5
out of
5
rating by fab415 st
"I had a great experience working with Emil. He was very helpful throughout the process of getting a car insurance quote and took the time to explain my options clearly. He made several useful suggestions that helped me find coverage that fit my needs and budget. I never felt pressured, and he was patient in answering all of my questions. His knowledge, professionalism, and excellent customer service made the experience easy and stress-free. I would highly recommend him to anyone looking for auto insurance assistance."
We responded:
"Hey! Thank you for taking the time to share your experience. We're so glad Emil was able to help with your auto coverage and provide clear explanations throughout the process. Taking the time to answer questions and discuss options without pressure is exactly the experience we strive to provide. We truly appreciate your recommendation and are grateful for the opportunity to help."
Karly Fisher
May 30, 2026
5
out of
5
rating by Karly Fisher
"I had the pleasure of speaking to Justin on a Saturday- this is the only location open on a Saturday and I am incredibly thankful as I was purchasing a new car on a Saturday. Justin was able to get me the cheapest policy after price shopping. Very personable and intelligent- highly recommend asking for Justin!"
We responded:
"Karly, thank you for taking the time to leave us a review! I'm glad Justin could assist you with your new purchase and find a great policy for you. We appreciate your recommendation and are happy to be available on Saturdays to help out. Feel free to reach out if you need anything else!"
Arthur Fleming
May 29, 2026
5
out of
5
rating by Arthur Fleming
"Very professional they took there time made sure I understood the policy before I left very good people I high recommend giving them a call you never no"
We responded:
"Arthur, thank you for taking the time to leave us a review! I'm happy to hear that you felt well-informed and appreciated our team's professionalism. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Joanne Senkewitcz
May 22, 2026
5
out of
5
rating by Joanne Senkewitcz
"Emil was very personable. He did a thorough review of the property and had given me a lower quote from my previous insurance. I am very pleased with Emil and the services provided."
We responded:
"Thank you, Joanne! I'm happy to hear that Emil was able to provide a thorough review and offer you a better quote. We're grateful for your feedback and pleased that you're satisfied with our services. We appreciate your support!"
Deutschland
April 14, 2026
5
out of
5
rating by Deutschland
"Spoke with Emil Tumasyan about a automobile insurance. He was very professional and explained the policy in details. Felt very comfortable and singed up for a contract. Will recommend him to friends and family!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Emil provided you with detailed explanations and made you feel comfortable. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime."
Nandakumar Medepalli
January 5, 2026
5
out of
5
rating by Nandakumar Medepalli
"Had a great experience speaking with Justin . Very clear, helpful, and made the whole process easy"
We responded:
"Thank you, Nandakumar! I'm happy to hear that Justin was able to provide clear and helpful assistance, making the process easy for you. We always aim to deliver excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Caitlin Marques
October 30, 2025
5
out of
5
rating by Caitlin Marques
"Justin was amazing! He helped me get the coverage I needed while saving money on my policy."
We responded:
"Thank you, Caitlin! I'm happy to hear that Justin was able to assist you with your coverage and help you save money. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Rosa Rodriguez
October 27, 2025
5
out of
5
rating by Rosa Rodriguez
"Mandy is the best! Not only did I come back because of the great rate but Mandy's in person customer service is the best. There is no pushing of bottoms and leaving messages, she is always available or will get back to you immediately. I am so happy to be back with this State Farm Team :-)"
We responded:
"Rosa, you made Mandi's day. This means so much to her and helps my business. Thank you for taking the time to leave a review 🙂 "
Nitin Varma
September 17, 2025
5
out of
5
rating by Nitin Varma
"Had a great experience working with Justin. He is very helpful, accommodating and friendly to work with!"
We responded:
"Thank you, Nitin! I'm happy to hear about your positive experience with Justin. Our team is dedicated to providing helpful and friendly service. If you need anything else, feel free to reach out!"
Abdelrahman Hassan
September 6, 2025
5
out of
5
rating by Abdelrahman Hassan
"I’m glad to receive a later from mr./ Doug Brown State Farm insurance that later was about time to change from high cost to about right I surprised when Mr Brown gave me another $100 lower from the later he sent me the total money I saved from my previous insurance ($500) in six months for same same coverage for my two vehicles. Thank you Mr Brown, thank you State Farm insurance"
We responded:
"Thank you for taking the time and leave a review. Please remember we are local and we are your neighbor. Please stop in the office when you can. Welcome to the State Farm family. "
INNOMARKET LLC INNOVATIVE SOLUTIONS
August 20, 2025
5
out of
5
rating by INNOMARKET LLC INNOVATIVE SOLUTIONS
"I’ve known Doug for a while through his long-time membership with the South Windsor Chamber, and I can say he’s been great. As for Justin, he was awesome, always available, kind, and made sure everything went smoothly."
We responded:
"Thank you! I'm happy to hear about your positive experience with our office. It's wonderful to know that Justin's dedication and kindness made a difference. Our team is committed to providing smooth and reliable service. Let us know if there's anything else we can assist you with!"
Pat Leech
August 18, 2025
5
out of
5
rating by Pat Leech
"Justin was kind, extremely knowledgeable, and assisted me with our new insurance and made it easy !! I’m so glad to do my new business with State Farm because of your agent Justin Martinez 😊😊😊"
We responded:
"Thank you, Pat! I'm happy to hear that Justin provided such excellent service and made your experience with us smooth and easy. We're grateful to have you with us at State Farm. If you need anything else, feel free to reach out!"
Linda Lesko
June 25, 2025
5
out of
5
rating by Linda Lesko
"Very informative and helpful. Answered all questions I had. Excellent!"
We responded:
"Thank you, Linda! I'm glad you found the information helpful and that all your questions were answered. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
Ron Smith
June 20, 2025
5
out of
5
rating by Ron Smith
"Doug it was a great experience working with you . Appreciate your patience and look forward to be working with your office in the future."
We responded:
"Thank you, Ron! I'm happy to hear that you had a great experience with our office. Your kind words about our patience mean a lot. We look forward to assisting you with any insurance needs down the road. Let us know if there's anything else we can do for you!"
Jose Abudo
May 13, 2025
1
out of
5
rating by Jose Abudo
"Call today to get a quote in commercial insurance and the guy had no clue about getting me insurance for my tool truck total waste of time"
We responded:
"I tried calling you, I left a voice message. We could not locate your business as a legitimate registered business with the state of Connecticut. I would like to help you, unfortunately there are a few businesses we cannot offer insurance and I need to understand the scope of your business. I don't believe selling tools from your vehicle is something we can insure. "