State Farm® Insurance Agent Doug Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seynii Baby
June 18, 2026
"My name is Noah Hussaini. I'm 20 years old, and at my age I don't care who provides my insurance as long as it's affordable, a sentiment shared by most people in my generation.
My father chose State Farm and introduced me to Emil. I ended up needing help after my car was hit by someone driving a Hertz rental vehicle. After hours of waiting on the phone, I called back five days later only to find out that none of my information had been recorded.
As a boxer, I know how important it is to have good people in your corner. Emil went out of his way to help by getting on a three-way call with Hertz. Funny enough, I got the same representative I had spoken to before. I was frustrated because she was speaking quickly and in a condescending manner while I was trying to understand the process. I couldn't help but smile when Emil stepped in and told her to slow down and explain things clearly.
Emil went above and beyond for me and my family. I'll say one thing: it's not the company, it's the people who represent it. My father is a small business owner, and when I eventually move off his insurance, I'll still be a State Farm customer because of experiences like this.
Emil is in the customer's corner, and that matters.
TL;DR: State Farm representative Emil goes above and beyond for people. As long as State Farm has people like him, I'll stick with State Farm."
fab415 st
June 10, 2026
"I had a great experience working with Emil. He was very helpful throughout the process of getting a car insurance quote and took the time to explain my options clearly. He made several useful suggestions that helped me find coverage that fit my needs and budget. I never felt pressured, and he was patient in answering all of my questions. His knowledge, professionalism, and excellent customer service made the experience easy and stress-free. I would highly recommend him to anyone looking for auto insurance assistance."
Karly Fisher
May 30, 2026
"I had the pleasure of speaking to Justin on a Saturday- this is the only location open on a Saturday and I am incredibly thankful as I was purchasing a new car on a Saturday. Justin was able to get me the cheapest policy after price shopping. Very personable and intelligent- highly recommend asking for Justin!"
Arthur Fleming
May 29, 2026
"Very professional they took there time made sure I understood the policy before I left very good people I high recommend giving them a call you never no"
Joanne Senkewitcz
May 22, 2026
"Emil was very personable. He did a thorough review of the property and had given me a lower quote from my previous insurance. I am very pleased with Emil and the services provided."
Zeba Khan
May 21, 2026
"Emil is a great insurance agent. He was very clear and professional."
Deutschland
April 14, 2026
"Spoke with Emil Tumasyan about a automobile insurance. He was very professional and explained the policy in details. Felt very comfortable and singed up for a contract. Will recommend him to friends and family!"
Nandakumar Medepalli
January 5, 2026
"Had a great experience speaking with Justin . Very clear, helpful, and made the whole process easy"
Caitlin Marques
October 30, 2025
"Justin was amazing! He helped me get the coverage I needed while saving money on my policy."
"Thank you, Caitlin! I'm happy to hear that Justin was able to assist you with your coverage and help you save money. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Rosa Rodriguez
October 27, 2025
"Mandy is the best! Not only did I come back because of the great rate but Mandy's in person customer service is the best. There is no pushing of bottoms and leaving messages, she is always available or will get back to you immediately. I am so happy to be back with this State Farm Team :-)"
"Rosa, you made Mandi's day. This means so much to her and helps my business. Thank you for taking the time to leave a review 🙂 "
Nitin Varma
September 17, 2025
"Had a great experience working with Justin. He is very helpful, accommodating and friendly to work with!"
"Thank you, Nitin! I'm happy to hear about your positive experience with Justin. Our team is dedicated to providing helpful and friendly service. If you need anything else, feel free to reach out!"
Abdelrahman Hassan
September 6, 2025
"I’m glad to receive a later from mr./ Doug Brown State Farm insurance that later was about time to change from high cost to about right I surprised when Mr Brown gave me another $100 lower from the later he sent me the total money I saved from my previous insurance ($500) in six months for same same coverage for my two vehicles. Thank you Mr Brown, thank you State Farm insurance"
"Thank you for taking the time and leave a review. Please remember we are local and we are your neighbor. Please stop in the office when you can. Welcome to the State Farm family. "
INNOMARKET LLC INNOVATIVE SOLUTIONS
August 20, 2025
"I’ve known Doug for a while through his long-time membership with the South Windsor Chamber, and I can say he’s been great. As for Justin, he was awesome, always available, kind, and made sure everything went smoothly."
"Thank you! I'm happy to hear about your positive experience with our office. It's wonderful to know that Justin's dedication and kindness made a difference. Our team is committed to providing smooth and reliable service. Let us know if there's anything else we can assist you with!"
Pat Leech
August 18, 2025
"Justin was kind, extremely knowledgeable, and assisted me with our new insurance and made it easy !! I’m so glad to do my new business with State Farm because of your agent Justin Martinez 😊😊😊"
"Thank you, Pat! I'm happy to hear that Justin provided such excellent service and made your experience with us smooth and easy. We're grateful to have you with us at State Farm. If you need anything else, feel free to reach out!"
Linda Lesko
June 25, 2025
"Very informative and helpful. Answered all questions I had. Excellent!"
"Thank you, Linda! I'm glad you found the information helpful and that all your questions were answered. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
Ron Smith
June 20, 2025
"Doug it was a great experience working with you . Appreciate your patience and look forward to be working with your office in the future."
"Thank you, Ron! I'm happy to hear that you had a great experience with our office. Your kind words about our patience mean a lot. We look forward to assisting you with any insurance needs down the road. Let us know if there's anything else we can do for you!"
Jose Abudo
May 13, 2025
"Call today to get a quote in commercial insurance and the guy had no clue about getting me insurance for my tool truck total waste of time"
"I tried calling you, I left a voice message. We could not locate your business as a legitimate registered business with the state of Connecticut. I would like to help you, unfortunately there are a few businesses we cannot offer insurance and I need to understand the scope of your business. I don't believe selling tools from your vehicle is something we can insure. "
Xavier Bass
April 18, 2025
"Doug was a huge help in getting me the best quote possible for my 2020 Tesla model 3. The process in getting affordable car insurance to that point was very stressful. Working with Doug made me feel comfortable with my choice in State Farm with a lot of thought in other ways I'll be utilizing my new insurance with their team!"
"Thank you for taking the time and leave a review. You have to admit, working with you was very easy, I can clearly see you are a great person, educated and willing to put in the time to research. Thank you for making my job easy and fun!"
Tina Burke
April 18, 2025
"I was sent a quote in the mail, after calling at least eight different insurance companies and being told outrageous amounts to get decent coverage. As soon as I saw this quote, which had the same coverages for auto and Home, and the savings of almost $400 over the year I jumped on it. So greatly appreciated!!"
Tarun Jaiswal
January 14, 2025
"Malik is a very professional"
Tahishia Lewis
December 4, 2024
"I had received two different notifications that my car insurance and homeowners insurance was increasing. From time to time I would get calls from State Farm regarding what they were offering for insurance because I have several life insurance policies with them so I finally decided to give it a go. I’m glad I did. Malik effortlessly quoted me for both policies and it was as easy as 1-2-3. A pleasure working with him!!"
Manuel Duarte
December 3, 2024
"Justin was the type of professional person I enjoy doing business with"
EDWARD BROWN
October 4, 2024
"I just wanted share my experience with the South Windsor Representative and their patience and understanding especially during and after the time of Covid. Mandi who I think is so awesome! She is very professional and Iassisted me so many occasions when I thought I could’nt fulfill my payments. I think she should be honored and rewarded for her expertise."
Daniel Phillips
October 3, 2024
"Malik was professional and personable, and Doug came out to intorodice himself and make sure everything was going smoothly. I would recommend checking them out."
Luna Lee
October 2, 2024
"Doug brown is excellent, great guy to work with for your insurance policies. His receptionist Mandy, not a fan. Shes rude, not very personable. Talks over you when you are talking. Can’t stand a know it all. Dustin was the best agent they had. Very respectful with lots of professionalism. Sad to see him leave the office."